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LIMS EGYPT
From Knowledge to Ability
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Support Services
LIMS offers
its customers a specialized type of services that offers
you help, ideas, and the support you need to leverage
your benefits from resources. LIMS has a big reputation in supporting its customers all over the market, as we offers a fully expert technical support for our customers
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Subscription Management | ||
LIMS helps you to easily manage your print and/or electronic subscriptions as follows: | ||
Subscription with the publisher | ||
Following up your subscriptions with the publisher. | ||
Claiming system for you print missing issues | ||
Delivery of your printed issues door to door delivery | ||
Follow up your elctronic subscription, renewal and availablity. | ||
Technical Support | ||
LIMS Offers a fully expert technical support for our customers as follows: | ||
Complete follow-up of your electronic resources installation, implementation and maintenance. | ||
Manage and maintain our engines and interfaces you are subscribed to. | ||
Full administration for your products, creating users, manage IPs,...etc. | ||
Online customers benefit from powerful statistics programs that track usage data for all resources to which you subscribe to. | ||
Linking options and jumpstarts creation and maintain. | ||
Training | ||
LIMS supports your researchers with variety of training methods | ||
Onsite training by professional trainers contact Training@LIMS | ||
Remote training sessions through internet contact Training@LIMS | ||
Live & hands on training | ||
Manuals & quick reference guides for all our products in English & Arabic languages | ||